Refund Policy

We stand behind the quality of our products and want every customer to be satisfied.

1. Eligibility for Refunds

• Items must be unused, unwashed, and returned in original packaging within 14 days of delivery.

• Proof of purchase (order number or receipt) is required.

2. Non-Refundable Items

• Gift cards.

• Perishable items such as treats or food.

• Customized or personalized products.

3. Refund Process

Once we receive and inspect your return, we will notify you if your refund has been approved. Approved refunds will be issued to your original payment method within 5–7 business days.